TERMS & CONDITIONS
Use of Material
All materials included on the LONGRICH AMERICA Web Site are protected by copyright, trademark and other laws and are the property of LONGRICH AMERICA INT’L, INC. (LONGRICH AMERICA), unless otherwise noted. Unauthorized use of such materials may violate copyright, trademark and other laws. You may download and print portions of the materials for non-commercial and informational use. Copies that you make of the material must bear any copyright, trademark or other proprietary notices located on the LONGRICH AMERICA Web Site, which pertain to the material being copied. Any other sale, modification, reproduction, re-distribution, publication or re-transmission of any information from the LONGRICH AMERICA Web Site, in whole or in part without the prior written permission of LONGRICH AMERICA is prohibited.
The information and services published on the LONGRICH AMERICA Web Site may contain typographical errors or technical inaccuracies. Information may be changed or updated without notice. LONGRICH AMERICA may also make improvements in and/or changes to the information described in the LONGRICH AMERICA Web Site at any time without notice. LONGRICH AMERICA is not responsible for any errors or omissions in the LONGRICH AMERICA Web Site or any web site which may be referenced within or linked to the LONGRICH AMERICA Web Site.
INFORMATION ON THE LONGRICH AMERICA WEB SITE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON INFRINGEMENT OR TITLE. LONGRICH AMERICA MAKES NO REPRESENTATION OR WARRANTY AS TO THE ACCURACY, RELIABILITY, TIMELINESS OR COMPLETENESS OF ANY MATERIAL ON OR ACCESSIBLE THROUGH THE LONGRICH AMERICA WEB SITE. ANY RELIANCE ON OR USE OF SUCH MATERIAL SHALL BE AT YOUR SOLE RISK. LONGRICH AMERICA MAKES NO REPRESENTATION OR WARRANTY THAT THE LONGRICH AMERICA WEB SITE WILL BE AVAILABLE ON A TIMELY BASIS OR WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE LONGRICH AMERICA WEB SITE OR THE SERVERS HOSTING SUCH WEB SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LONGRICH AMERICA ASSUMES NO LIABILITY FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR INCIDENTAL DAMAGES OF ANY KIND, LOST PROFITS, LOSS OF PROGRAMS OR OTHER DATA OR OTHERWISE, WHETHER BROUGHT IN CONTRACT OR TORT, ARISING OUT OF OR CONNECTED WITH THE USE OF OR INABILITY TO USE THE LONGRICH AMERICA WEB SITE OR THE USE, RELIANCE UPON OR PERFORMANCE OF ANY MATERIAL CONTAINED IN OR ACCESSED FROM THE LONGRICH AMERICA WEB SITE, EVEN IF LONGRICH AMERICA IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The materials in the LONGRICH AMERICA Web Site are presented solely for the purpose of promoting the LONGRICH AMERICA opportunity and the LONGRICH AMERICA products available in the U.S. THE PRODUCTS PROMOTED ON THE LONGRICH AMERICA WEB SITE ARE NOT FOR SALE OUTSIDE OF YOUR COUNTRY OF RESIDENCE. The terms and conditions herein shall be governed by the laws of the State of California.
If you are a consumer purchasing products or services online from LONGRICH AMERICA for personal, family, or household purposes, you may have additional rights pursuant to applicable laws and regulations of your country of residence pertaining to digital signatures and completion and authentication of electronic contracts. Please read the following disclosure carefully. It describes your rights to elect to contract electronically with us.
By ordering products online from LONGRICH AMERICA, (1) you agree and consent to (i) contract electronically with us for the products or services you have requested in accordance with this Agreement and (2) you understand that you are entering into a legal agreement and you intend to be legally bound by this Agreement. In order to access, download, and print this Agreement, you need Adobe Acrobat Reader 9.0 or higher. Changes to these hardware and software requirements will be posted here. You may also request to receive a copy of this Agreement in writing from LONGRICH AMERICA free of charge within thirty (30) days after you have entered into this Agreement with LONGRICH AMERICA.
If you do not consent to the above, please cancel your request, and by so doing you will not be able to complete your online transaction.
PRODUCT CANCELLATION AND RETURN POLICY
Under our return policy, you can cancel your purchase contract for a 100% full refund by contacting us within 3 business days without stating any reasons — or if you have received the goods before then, by returning the goods to us. The cancellation period starts from the date your order is placed. The timely posting of the cancellation notice is required.
To give us your cancellation notice, please contact Distributor Services at: (888) 678-1688.
We can only accept the cancellation return of unopened items, and you will have to bear the freight costs of the return shipment if the goods have already been delivered to you. We recommend that you insure the products you are returning as LOGNRICH AMERICA is not responsible for missing or undelivered products that are sent by you.
Any returns of goods and payments will be made within 10 business days of receipt of returned goods. A refund will be made in the original form of payment.
LONGRICH AMERICA warrants the quality of its products and shall exchange any defective product. Anyone returning a damaged or defective product must complete the Distributor Product Exchange or Return request form.
RETAIL CUSTOMERS Nutrition/Skin Care 30-Day Money-Back Guarantee
LONGRICH AMERICA guarantees the quality of any nutritional and skin care product that carries the LONGRICH name. LONGRICH AMERICA certifies that its products meet high standards of freshness and purity. If you are not satisfied, the product maybe returned to your LONGRICH AMERICA Independent Distributor you have purchased the product from within 30 days after purchase.
Return for Refund Policy
If a Distributor wishes to cancel his/her distributorship, he/she may qualify for a refund on unopened, resalable inventory with current labels. Said products must be currently stocked and sold by LONGRICH AMERICA and returned within one year of the original purchase date. Refunds are based on selling price less all commissions and rebates paid to such Distributor and less a 10% handling fee. Products that are used and/or not defective are not eligible for refund. Used or not defective products will be mailed back at your expense.
Return by Distributor
If for any reason a Distributor is dissatisfied with any LONGRICH AMERICA product, he/she may return that product to the Company within thirty (30) days for replacement, exchange, or refund of the purchase price, less a 10% restocking fee. If a Distributor returns merchandise equal to or exceeding US$100.00, this will be deemed a Voluntary Cancellation of distributorship.
All returns must be authorized in advance and include a Return Merchandise Authorization number provided by LONGRICH AMERICA, and must be sent freight prepaid.